Returns, Refund & Cancellation Policy

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us.
Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

Order can be cancelled till the time it is not shipped.
You would see an option to 'Cancel Order' within ‘My Orders’ section under the main menu of your App/Website/M-site then select the item or order you want to cancel.
In case you are unable to cancel the order from ‘My Orders’ section, you can whatsapp us by clicking whatsapp icon on website and refund will be processed into the source account, if order amount was paid online.
An order can not be cancelled after dispatch of the good/s.
In circumstances when customer want to cancel order after dispatch of item, shipping charges (₹45) and return shipping charges (₹55) with a total of ₹100 would be deducted from refund amount.

Returns & Refund Policy

Any damage / defect / different item should be reported within 7 days after delivery.
Most of the time we settle each return request with suitable replacement at free of cost, but in case where we find some misuse of return policy, we will ask customer to return original item, and we will refund full amount once we receive returned item.
In case product is not as described , is damaged or defective , customer can reach to us via whatsapp number (+91-7096782473). we will investigate each case and provide proper replacement/refund.
Product can be returned only for reasons listed above. Wrong model ordered by customer will not be returned.
If we are not able to provide replacement for specific models for reasons listed above , we will issue refund.
Refunds will be issued to the original source account provided at the time of purchase.
After the refund has been initiated, the refund amount is expected to reflect in the customer's bank/card account with in 3-10 Business Days.